Expert Guide

Advanced configuration for AI optimizers and complex systems.

Creating New Site

Adding a new site to your organization allows you to manage buildings, access control, maintenance, and technical systems from a single platform.

Organization admin required

Creating new sites requires organization administrator rights.

Creating a new site

From the top navigation menu, click Join & manage more sites, then select New site.

Site menu

Site configuration

When creating a new site, you need to provide the following information:

Site type

Select the type of property you are managing:

TypeDescription
ResidentialApartment buildings, housing complexes
CommercialOffice buildings, retail spaces
Mixed-useBuildings combining residential and commercial
IndustrialWarehouses, factories, logistics facilities

Country and address

The country and physical address are required for:

  • AI weather forecasting — Precise location enables accurate weather data for energy optimization and climate control
  • Regulatory compliance — Local regulations may affect access control and data handling
  • Time-based automations — Location-aware sunrise/sunset calculations for lighting and schedules

Provide the complete address including street, city, and postal code for best results.

Timezone

The timezone setting is critical for:

  • Access rights timing — Ensures access schedules apply at the correct local time
  • Scheduled tasks — Maintenance reminders and automated tasks trigger at the right time
  • Reports and logs — All timestamps display in the site's local time
Set timezone correctly

An incorrect timezone causes access schedules to apply at wrong hours. A schedule set for 09:00 will grant access at a different actual time if the timezone is misconfigured.

Privacy level

Privacy level controls which managers can join and manage the site:

Public

All organization managers can join the site and perform basic management — tasks, tickets, maintenance plans, upload documentation. Only site admins can change site settings. Organization admins automatically inherit site admin rights.

Private

Managers must request to join the site, and a site admin must approve before they can manage it.

When to use Public: Most organizations prefer public sites. Managers can cover for each other during vacations or absences without requiring explicit approval for each site.

When to use Private: Large portfolios where directors need tighter control over which managers can access specific sites. Useful when sites have sensitive operations or require specialized expertise.

Next steps to set up new site

Once the site is created, complete the following setup tasks:

Technical Systems

Register building equipment — HVAC units, elevators, lighting controllers, fire systems — to track status, maintenance history, and enable AI-powered monitoring.

Edge Device Connections

Connect installed edge devices to technical systems for real-time control and monitoring of building infrastructure.

Metering & Sensors

Configure metering and sensor systems to collect utility usage data, monitor environmental conditions, and calculate carbon footprint.

Energy Optimization

Set up AI-powered and rule-based energy optimizers to automatically adjust HVAC schedules, lighting, and other systems for reduced consumption and costs.

Smart Alarms

Optionally define smart alarms that aggregate big data from sensors and systems to automatically detect anomalies and alert before issues escalate.

App Integrations

Connect business software and third-party apps to automate access control, enable tenant self-service, and sync data across systems.

Service Providers

Add all service providers who will fulfill maintenance work orders for the site.

Maintenance Plan

Define preventive maintenance schedules, assign service providers, and create checklists to keep building systems running reliably.

Site Documentation

Upload building plans, O&M manuals, contracts, and other documentation to SmartDocs for centralized access and AI-powered retrieval.