Changing Site Settings
Every site has a settings page where you can update its name, address, type, timezone, privacy level, and map coordinates. Keeping these up to date ensures the site is correctly labelled across the platform and shows up in the right place on the map.
Opening site settings
Open the site you manage from the top navigation, then choose Settings from the site menu. The General Settings panel holds the editable fields; changes are saved when you press Save (the cover image and feature toggles save automatically).
Available fields
| Field | What it controls |
|---|---|
| Name | The display name shown everywhere the site appears. |
| Alias | A short, unique identifier for the site. |
| Type | The kind of property (residential, commercial, etc.). |
| Address & Location | The postal address (Street, City, ZIP, State, Country) together with the map position — see below. |
| Timezone | The site's local timezone, used for schedules and reports. |
| Privacy level | Controls how the site's data is shared. |
Address & Location
The address fields and the map are a single widget: the address inputs on one side, an interactive map with the site's coordinates on the other. The coordinates (latitude and longitude) do two important things:
- Map view — they position the site on the dashboard map. A site without coordinates can't be placed on the map; it's listed as "without coordinates" and its technical systems won't appear as a map marker.
- Energy calculations — the platform uses the site's location for weather-dependent energy modelling and analytics (for example, normalising consumption against local outdoor conditions). Missing or inaccurate coordinates degrade these calculations.
A site must have a location. When creating a new site the coordinates are mandatory. Older sites created before this requirement may still be missing them — open their settings and set the location so the site appears on the map and feeds correct data into energy calculations.
Setting the location
There are three ways to set the point on the map, all of which update the latitude/longitude:
From address
Fill in the Street (and ideally City/ZIP), then press From address. The platform looks up the address and drops the pin at the matching coordinates.
My location
Press My location to use your device's current position (your browser will ask for permission). Handy when you're standing at the site.
Click or drag the map
Click anywhere on the map to drop the pin there, or drag the existing pin to fine-tune. You can also type exact values into the Latitude / Longitude boxes below the map.
Press Save when you're done.
How the address and map stay in sync
The address and the map point keep each other in sync so you only have to enter the location once:
- If you haven't typed a Street yet, clicking the map (or using My location) fills in the whole address — Street, City, ZIP, State and Country — from that point. Each new click refreshes it.
- As soon as you type a Street, the address is yours: clicking the map then only moves the pin and updates the coordinates, leaving your typed address untouched.
- If you clear the Street again, the map takes over once more and resumes filling the address on the next click.
Why a site might be missing from the map
If the map view shows a notice that one or more sites are "without coordinates":
- Those sites have no location set.
- Their technical systems are hidden from the map (they remain fully visible in the list view).
- Open each affected site's settings and set the location as described above.